P.O. Box 6291, Spartanburg, SC 29304




Frequently Asked Questions (FAQs)

Fees

Why is AMCSI Charging a registration fee?
Due to the phenomenal growth of our organization, and the continually rising costs of hosting the conference, the Board of Directors of AMCSI has deemed it necessary to charge a registration fee per person to attend our annual conference. This year's registration fee includes your conference registration, conference T-Shirt, and the annual dinner for each registered attendee. We have opted for an "All Inclusive Registration" to streamline the registration process for both attendees and our volunteers.
AMCSI MEMBERS GENERAL REGISTRATION RATES: (Through June 27, 2017)
Adult (18 yrs or older): $65
Child (over 1 year to 17 years): $45
Child (under 1 year): $7
Adult (18 yrs or older)with AMC: FREE - Thank you Project Scissor Gait Foundation!
Child (under 18 years) with AMC: FREE - Thank you Project Scissor Gait Foundation!

NON MEMBERS of AMCSI GENERAL REGISTRATION RATES: (Through June 27, 2017)
(If you become a paid member of AMCSI prior to Early-Bird Registration, you pay Member Registration rates! https://www.amcsupport.org/becomeamember.html)
Adults (18 yrs or older): $80
Children (over 1 year to 17 years): $55
Child (under 1 year): $7
Adult (18 yrs or older) with AMC: FREE - Thank you Project Scissor Gait Foundation!
Child (under 18 years( with AMC: FREE - Thank you Project Scissor Gait Foundation!
For more information about the Project Scissor Gait Foundation, please visit http://www.projectscissorgait.org


Who has to register?
Anyone who will be attending or participating in ANY AMCSI functions, including but not limited to sessions, talent show, or dinner, must be registered for the conference. This includes, but is not limited to, friends, personal care assistants, nurses, extended family, etc. This is for the safety and security of our attendees. Children (anyone under the age of 18) MUST be registered with an adult.

If I am an Individual Member, can I bring additional family members/friends at member rates?
Since you do not have a family membership, any additional registrations would be at the non-member prices. Consider joining with a family membership!

Example: I am an adult with AMC and will be bringing my caregiver who is not an AMCSI member.
Register 1 AMC Adult ($0.00) and 1 Adult Non-Member ($85) = Total $85

We have a family membership, can we register our children as members?
If you have a family membership, your membership includes two adults and any minor children in the family. Therefore, your children can be registered at member rates.

Example: I am bringing my spouse and two children (one with AMC). We have a family membership of AMCSI.
Register 1 AMC kids ($0.00) and 2 Adult Member ($65 each) and 1 Kid Member ($45) = Total $175

I am an individual AMCSI member, but my son is not. If just the two of us are coming, is the registration $35.00 for him?
Its $45 for him since you are an Individual AMCSI member. (Unless he is an AMCer, then its free thanks to Project Scissor Gait Foundation).

We have a family membership but what about our kids, technically they are not members, do we pay $45 for each child?
Yes, you must pay $45 per child unless they have AMC. If they have AMC, then they are free thanks to Project Scissor Gait Foundation.

My child holds a lifetime membership, but I am not a member. Can I register under my child's membership?
If your child holds the membership in their name, only your child can register as a member. You and your second child would need to register at NON Member rates. (Consider a Family Membership! https://www.amcsupport.org/becomeamember.html)

Example: I am bringing my child with AMC and my other child without AMC. We have a child membership with AMCSI only for our child with AMC.
Register 1 AMC kids ($0.00) and 1 Adult Non-Member ($75 each) and 1 Kid Non-Member ($45) = Total $125

We have a family membership, but our child is over the age of 18. Can they register under our family membership?
No. If your child is 18 or over, they are no longer considered a Minor Child. They would need to hold their own membership to AMCSI in order to register as a member.

What is your refund policy?
All refund requests will be processed AFTER conference has ended. Requests made via social media WILL NOT be honored. All refund requests must be made in writing and sent to bod@amcsupport.org. The date stamp on the email will determine the amount of refund according to the following schedule:

60+ days prior to June 28, 2017: Full Refund minus a $15 administrative fee*
59-30 days prior to June 28, 2017- 50% refund
29 days or less prior to June 28, 2017: No Refunds

*Cancellations for those with AMC will incur a nominal processing fee to cover the fees associated with Eventbrite and paypal.

Hotel

At what hotel is the conference?
J.W. Marriott Las Vegas Resort & Spa

How much does the hotel room cost, and how do I get the group rate?
$109 + tax a night. Register for conference and after submitting you will receive a confirmation email with the link to book your room at the discounted rate.

How do I book my room with the group rate?
After you register for the conference, you will receive a confirmation email. In that email will be a link to reserve your hotel room. All you have to do is put you are an attendee, and the dates you wish to reserve. It automatically gives AMCSI's room rate.

What is the “resort fee”?
The hotel as part of their standard reservation process has added a “resort fee” (approximately $19/night) to reservations for additional discounts and services. AMCSI attendees do NOT have to pay the resort fee; it is optional. To remove the fee, attendees should decline the charge at check in. The front desk associate will see that the resort fee is optional for the group and ask them if they would like to purchase it. If they chose not to purchase the resort fee, the front desk associate will deactivate the resort fee and the attendees will not be charged the resort fee. There is nothing the attendees need to do ahead of time.

Can I use a debit card to reserve my hotel room?
Yes, you may use a debit card to reserve you room. However, debit cards will receive a $25 per day “hold” on funds which will be refunded 5-10 days after checkout by the hotel.

Can I cancel my Hotel Reservation?
Every hotel has different policies regarding room cancellations. Please contact the hotel directly.

Can my reservation include days before or after the dates of the conference?
The three days prior to the start conference (June 2017 ) and the three days after conference ends (July 2017) are called "Shoulder Dates." Based on hotel availability, rooms may be booked at our discounted rates on these dates.

Is there a coin laundry on property?
No but there coin laundry facilities located near the hotel. Please contact the hotel directly for additional details.

Is there a casino on property?
Yes, there is a casino on the resort property. More information is available online.

Are there refridgerators in the guest rooms?
Yes, each room is equipped with a mini fridge. Please contact the hotel directly for additional details.

Conference

Where will the sessions be held?
At J.W. Marriott Las Vegas Resort & Spa.

Is the conference a good place to bring siblings or should they stay home?
The WHOLE family is WELCOME to attend! We try to have sessions for everyone.

Why is there no Childcare provided this year?
With the attendance numbers going up each year, it is hard to find enough volunteers to help with childcare, as well as having a big enough space for this. We WILL provide a room for feeding, changing diapers, play, etc., but a parent or guardian MUST stay with the child/children.
We know childcare would be helpful, and we've tried to provide it at earlier conferences. There are a few issues the first is legal liability for AMCSI. If we provide childcare we must conform to state childcare regulations. We've tried to do this with volunteers, and were never able to provide the proper adult to child ratio. We also have looked into Professional services that provide children's activities at conferences etc. Those services would cost over $30,000, more than our entire budget for the conference! To pass that cost on to the families in attendance would make the fees between $250-$300 per child per day, IF we have enough people willing to pay. (This is an average from four different providers.) We can, however, ask the hotel if they recommend a sitting service/nanny agency and individuals can contact them on their own/at their own risk. Another option would be to bring a friend/family member to serve as a "Mother's Helper" during the event.

Since you don't provide childcare, can my child attend the sessions with me?
Your child may attend the sessions with you; however, please know that some of the medical sessions may include photographs of medical procedures that a child may find disturbing. We also ask, that if your child needs your attention, you respect the speaker and attendees and care for them outside of the session room.

Is it ok for my family to stay at a different hotel?
AMCSI recommends that, if at all possible, you stay at the J.W. Marriott Las Vegas Resort & Spa for several reasons. We have a contract with the hotel to fill a block of rooms at a discounted price in return for a lower hall rental fee. If AMCSI does NOT fill the contracted block during conference, we are charged a large fee. We have also heard from our families that have stayed at other area hotels in the past, that they felt they missed out on "family time."

Will we get a list of those attending with their contact information?
AMCSI will not publish our list of attendees for privacy reasons but we do include a blank page in our program for you to write down contact info from families you chose to exchange that with as well as have an "I attended" thread on our forums after the conference for those who choose to participate.

When will AMCSI announce the location of the 13th annual conference?
AMCSI will not announce the location for the 13th annual AMC Conference until closing ceremonies of the 12th annual AMC Conference in Vegas. This is, and will continue to be, an AMCSI tradition. Our conference crew is an all volunteer unpaid group that is working VERY hard on making 2017 a success. If we announced 2018 before the end of 2017, they would be bombarded with questions.

Why can't I attend the sessions noted as "Moms, Dads, Grandparents, Siblings, Teens/Adults/Men/Women with arthrogryposis" with my spouse/teen/sibling?
To respect the privacy of individuals in these highly personal sessions, AMCSI tries to maintain an atmosphere of confidentiality and promote peer to peer connections during these sessions.

I am not comfortable allowing my tween/teen with arthrogryposis to attend the session without me. How can you reassure me that discussions are age appropriate?
We have adults with arthrogryposis serving as moderators in this session, this is to assure that topics discussed are age appropriate.

Transportation

Does the airport/hotel have a shuttle?
This hotel does not provide shuttle service.

Alternate transportation:
Personal Sedan Service, Phone: 702-248-7706 FREE 702-248-7706
Fee: $69 USD (one way) reservation required
Estimated taxi fare: $60.00 USD (one way)

Accessible transportation:
Desert Cab Inc.: 702.386.9102
Lucky Cab: 702.477.7555
Whittlesea Blue Cab: 702.384.6111
Yellow Checker Star Taxi Cab: 702.873.2000



Food

Are there places to eat that we can walk to, or do we need a car?
There are 10 restaurants inside the hotel and in-room dining available. Click here for details. There is a P.F Changs, Cheesecake Factory, Roy’s Summerlin (Aisian-Fusion), and Mimi’s Café (American) all within a mile of the hotel.

Shopping

Are there places to shop?
YES, at the AMCSI Store!!
The hotel provides a shuttle to and from the Fashion Show Mall. (Resort Fee applies)
Also...

Grocery Stores:
0.7 miles SE
fresh52
302 S Rampart Blvd, Las Vegas, NV

0.9 miles N
Las Vegas Farmers Market
1600 N Rampart Blvd, Las Vegas, NV

1.2 miles S
Whole Foods Market
8855 W Charleston Blvd, Las Vegas, NV

3.5 miles E
Walmart Neighborhood Market
6310 W Charleston Blvd, Las Vegas, NV

3.8 miles NE
Walmart
3041 N Rainbow Blvd, Las Vegas, NV

1.9 miles E
Trader Joe's
7575 W Washington, Las Vegas, NV

Shopping Malls:

0.7 miles SE
Tivoli Village
440 S Rampart Blvd, Las Vegas, NV

1.0 miles S
Rampart Commons
1055 S Rampart Blvd, Las Vegas, NV

1.5 miles NW
Trails Village Center
1970 Village Center Cir, Las Vegas, NV



If you have any questions regarding the 12th Annual AMCSI Conference, please don't hesitate to contact AMCSI at amcvegas17@gmail.com.

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Hotel Information
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